Thank you for choosing Rivbird! We strive to deliver your stylish apparel with care and efficiency. Below are the details of our shipping practices to ensure a seamless experience.

  • Processing Time ⏰
    All orders are processed within 1–3 business days (Monday–Friday, excluding holidays and weekends).

Orders placed after 12 PM EST will be processed the next business day.

You’ll receive a confirmation email once your order is shipped.

Delivery may take 7–21 business days, depending on location and customs.

  • Delivery Cost
    The cost is determined by governorate. The cost is different for each governorate
  • Delivery Timeframes
    Domestic: 3–7 business days (Standard) / 2–3 business days (Expedited).

International: 7–21 business days (varies by country).

Delays due to customs, weather, or carrier issues are beyond our control.

  • Order Tracking 📦
    Track your package via the link in your shipping confirmation email.

Visit our Tracking Page or contact us at support@rivbird.com for assistance.

  • Changes & Cancellations ⚠
    Contact us immediately at support@rivbird.com to modify or cancel your order.

Changes are not guaranteed once the order is processed.

  • Lost or Damaged Packages 🚫
    Lost Packages: Notify us within 15 days of shipment. We’ll work with the carrier to resolve the issue.

Damaged Items: Email support@rivbird.com within 48 hours of delivery with photos. We’ll gladly replace your item.

  • Returns & Exchanges
    See our Return Policy for details.

Items must be unworn, unwashed, and in original packaging.

Contact Us
Email: support@rivbird.com

Phone: +201007600185 (Mon–Fri, 9 AM–5 PM)

Address: Abbas El Akkad Street, Karim Tower

Note: Processing and delivery times may extend during holidays or peak seasons. For the latest updates, visit this page periodically.

Thank you for trusting Rivbird with your wardrobe essentials! 🕊✨